Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy

Last Updated: January 19, 2026

1. Introduction

ISV.me is committed to preventing money laundering, terrorist financing, and other financial crimes. This AML/KYC Policy outlines our procedures to ensure compliance with applicable laws and regulations.

2. Regulatory Framework

This policy complies with:

  • Bank Secrecy Act (BSA)
  • USA PATRIOT Act
  • Financial Crimes Enforcement Network (FinCEN) regulations
  • Office of Foreign Assets Control (OFAC) sanctions
  • EU Anti-Money Laundering Directives
  • Local anti-money laundering regulations in operating jurisdictions

3. Risk-Based Approach

We employ a risk-based approach to AML/KYC, categorizing users and transactions by risk level:

3.1 Low Risk

  • Transactions under $1,000
  • Users with verified identity
  • Users with positive transaction history
  • Standard KYC required

3.2 Medium Risk

  • Transactions between $1,000 - $10,000
  • New users with limited history
  • Users from higher-risk jurisdictions
  • Enhanced due diligence may be required

3.3 High Risk

  • Transactions over $10,000
  • Users from high-risk countries (FATF list)
  • Politically Exposed Persons (PEPs)
  • Unusual transaction patterns
  • Enhanced KYC required

4. Customer Identification Program (CIP)

4.1 Required Information

For Individual Users:

  • Full legal name
  • Date of birth
  • Residential address
  • Government-issued ID number
  • Email address and phone number

For Business Accounts:

  • Legal business name
  • Business registration number
  • Business address
  • Tax identification number (EIN/VAT)
  • Beneficial ownership information
  • Authorized representative details

4.2 Verification Methods

Standard Verification:

  • Email verification (required for all)
  • Phone number verification (optional)
  • OAuth authentication (Google, Apple)

Enhanced Verification (for transactions over $1,000):

  • Government-issued photo ID (passport, driver's license, national ID)
  • Proof of address (utility bill, bank statement, less than 3 months old)
  • Selfie verification with ID
  • Video verification for high-value transactions

4.3 Verification Timeline

  • Standard accounts: Email verification within 24 hours
  • Enhanced verification: 1-3 business days
  • High-risk verification: Up to 7 business days
  • Expedited verification available for urgent transactions (additional fee may apply)

5. Transaction Monitoring

5.1 Automated Monitoring

We monitor all transactions for suspicious activity:

  • Unusually large transactions
  • Rapid succession of transactions
  • Transactions inconsistent with user profile
  • Structuring (breaking large transactions into smaller ones)
  • Transactions involving high-risk jurisdictions

5.2 Red Flags

Transactions flagged for review include:

  • Single transaction over $10,000
  • Cumulative transactions over $25,000 in 30 days
  • Sudden change in transaction patterns
  • Use of multiple accounts from same IP/device
  • Refusal to provide identification
  • Suspicious domain names (potential illicit activity)
  • Transactions to/from sanctioned countries

5.3 Review Process

  • Automated flagging by our system
  • Manual review by compliance team
  • Additional documentation may be requested
  • Transaction may be held pending review
  • User notified of review status

6. Enhanced Due Diligence (EDD)

Enhanced due diligence required for:

6.1 High-Value Transactions

  • Transactions exceeding $10,000
  • Source of funds documentation required
  • Purpose of transaction explanation
  • Additional identity verification

6.2 Politically Exposed Persons (PEPs)

  • Current or former senior government officials
  • Close associates or family members of PEPs
  • Enhanced screening and ongoing monitoring
  • Senior management approval required

6.3 High-Risk Jurisdictions

Users from countries identified by FATF as high-risk require:

  • Enhanced identity verification
  • Source of funds documentation
  • Ongoing transaction monitoring
  • Periodic re-verification

7. Sanctions Screening

7.1 Screening Lists

We screen all users against:

  • OFAC Specially Designated Nationals (SDN) list
  • UN Sanctions List
  • EU Sanctions List
  • FATF high-risk jurisdictions
  • Country-specific sanctions lists

7.2 Screening Frequency

  • All new users screened at registration
  • Existing users screened monthly
  • Real-time screening for high-value transactions
  • Lists updated daily

7.3 Positive Match Procedure

If a match is found:

  • Account immediately suspended
  • Transaction blocked
  • Compliance officer review
  • Report filed with authorities if required
  • User notified (unless prohibited by law)

8. Suspicious Activity Reporting (SAR)

8.1 Reporting Threshold

We file SARs for:

  • Transactions over $5,000 involving known or suspected criminal activity
  • Transactions designed to evade BSA requirements
  • No apparent legitimate business purpose
  • Suspected terrorist financing (any amount)

8.2 SAR Filing Process

  • Compliance officer reviews flagged activity
  • SAR filed with FinCEN within 30 days
  • Records maintained for 5 years
  • User not notified of SAR filing

8.3 Suspicious Indicators

  • Customer provides minimal or false information
  • Multiple accounts with same identifying information
  • Transactions with no apparent economic purpose
  • Refusal to provide documentation
  • Frequent changes of beneficiary information

9. Record Keeping

9.1 Records Maintained

  • Customer identification documents: 5 years after account closure
  • Transaction records: 10 years
  • SAR supporting documentation: 5 years
  • AML training records: 5 years
  • Compliance audit reports: 7 years

9.2 Data Access

  • Records accessible to authorized personnel only
  • Available to regulators and law enforcement upon request
  • Secure storage with encryption
  • Regular backups maintained

10. Prohibited Activities

10.1 Strictly Prohibited

  • Money laundering
  • Terrorist financing
  • Fraud or deceptive practices
  • Transactions with sanctioned individuals or entities
  • Structuring transactions to evade reporting
  • Using platform for illegal purposes

10.2 Restricted Transactions

  • Domains used for illegal activities
  • Transactions involving sanctioned countries
  • High-risk gambling or adult content domains
  • Domains infringing intellectual property rights

10.3 Consequences

  • Immediate account suspension
  • Transaction reversal
  • Funds frozen pending investigation
  • Report to law enforcement
  • Permanent ban from platform
  • Legal action if warranted

11. Geographic Restrictions

11.1 Blocked Jurisdictions

We do not serve users from:

  • Countries under comprehensive OFAC sanctions (e.g., Iran, North Korea, Syria, Cuba)
  • FATF-identified high-risk jurisdictions with strategic deficiencies
  • Jurisdictions where our operations would violate local law

11.2 Restricted Jurisdictions

Enhanced due diligence required for:

  • Countries on FATF grey list
  • High-risk tax havens
  • Jurisdictions with weak AML enforcement

12. Training and Compliance

12.1 Staff Training

  • Annual AML/KYC training for all employees
  • Quarterly updates on regulatory changes
  • Specialized training for compliance team
  • Testing and certification required

12.2 Compliance Officer

  • Designated AML compliance officer
  • Direct reporting to senior management
  • Authority to suspend suspicious transactions
  • Liaison with regulatory authorities

12.3 Independent Audit

  • Annual independent AML audit
  • Testing of controls and procedures
  • Review of SAR filings
  • Recommendations for improvement

13. Customer Obligations

13.1 Users Must:

  • Provide accurate and complete information
  • Update information when changes occur
  • Respond to verification requests promptly
  • Not engage in prohibited activities
  • Report suspicious activity they observe

13.2 Failure to Comply

  • Account suspension until compliance achieved
  • Transaction delays or cancellations
  • Account closure for persistent non-compliance
  • Possible reporting to authorities

14. Privacy and Confidentiality

  • KYC information kept confidential per Privacy Policy
  • Shared only with authorized service providers
  • Disclosed to authorities when required by law
  • Users not notified of SAR filings (as required by law)

15. Currency Transaction Reporting (CTR)

  • Transactions over $10,000 reported to FinCEN (if applicable)
  • Multiple transactions aggregating over $10,000 in 24 hours
  • Form 8300 filed within 15 days
  • Records maintained for 5 years

16. Third-Party Service Providers

16.1 Payment Processors

  • Stripe Connect and PayPal conduct own AML/KYC
  • We rely on their compliance programs for payment processing
  • Additional verification may still be required

16.2 Identity Verification Services

  • May use third-party ID verification services
  • Services must meet our compliance standards
  • Users consent to verification by clicking "Verify"

17. Ongoing Monitoring

  • Periodic re-verification of high-risk accounts
  • Transaction pattern analysis
  • Continuous sanctions screening
  • Review of user activity logs
  • Updates to risk profiles

18. Charity Donation Monitoring

  • Charity organizations vetted before listing
  • Verification of legitimate charitable status
  • Monitoring for diversion of funds
  • Screening against terrorist financing lists
  • Transparency in donation distribution

19. Updates to Policy

  • Policy reviewed annually or when regulations change
  • Updates posted on website
  • Users notified of material changes
  • Continued use constitutes acceptance

20. Contact Information

AML Compliance Officer:

Regulatory Inquiries:

Suspicious Activity Reporting:

21. Disclaimer

This policy does not create contractual obligations beyond our Terms of Service. We reserve the right to:

  • Request additional information at any time
  • Suspend or terminate accounts at our discretion
  • Modify procedures based on risk assessment
  • Refuse service without explanation when required by law

Summary

FeatureDetails
PurposePrevent money laundering and financial crimes
VerificationEmail (all users), ID (transactions over $1,000)
MonitoringAutomated screening of all transactions
ReportingSuspicious activity reported to authorities
ComplianceScreening against sanctions lists
CooperationFull cooperation with law enforcement

By using ISV.me, you agree to comply with this AML/KYC Policy and understand that failure to provide required information may result in account suspension or termination.